Jun 07, 2024

The positive impacts on resident experience of care with Oomph! Wellbeing & Activities Platform and Training

Find out how the Oomph! Wellbeing & Activities Platform and Training has a holistic impact on resident experience of care 



There has been a move in recent years to prioritise wellbeing in care homes to ensure the fullest and most positive resident experience of care possible. This means care settings now need to provide meaningful experiences and activities that boost feelings of happiness and wellbeing and reduce feelings of depression, social isolation and anxiety.


What do we mean by resident experience of care? 

When we talk about the resident experience of care, we’re considering how that person experiences the care they receive and how they are supported to live full lives, engage in meaningful activities, live free of pain and discomfort and retain as much independence as they can. How a resident experiences care is one of the central pillars of everything that goes into providing an inclusive, welcoming and supportive environment for those living in care, towards which every aspect of their care needs to be geared.  

To fully maximise resident experience, activities such as exercise, quizzes, arts and crafts, meditation, activities that celebrate different cultures and promotes learning and inclusion and more need to be individually tailored to focus on the needs, preferences and personal histories of the people living in care. It can help them hold on to precious memories but also it can give them the chance to make new memories and forge new experiences as well as giving them outlets to express themselves and pursue long held and newly discovered interests.  

These kinds of outlets for fun and meaningful, inclusive pursuits can help a care home feel more like a real home and vastly improve the resident experience.  


How does the Oomph! Wellbeing & Activities Platform help with resident experience of care? 

The Oomph On-Demand Wellbeing & Activities platform is tailor-made to enhance resident experience of care in this way because it puts a focus on really living, not just existing. It is proven to improve the wellbeing and quality of life of people living in care because it provides them with the chance to continue living a full life.  

As our Wellbeing Expert Jade Ellis explained recently: “For a long time, we’ve tended to focus on the ‘existing’ part of wellbeing, but what really makes the difference to quality of life for those living and working in care is that attention paid to the things that make a person unique – their interests, their history, their preferences, whether it’s a particular type of music they like or any hobbies they have, these are the things that in many instances make life worthwhile.” 

Blue ArrowWant to read more of Jade’s thoughts on wellbeing in care homes? Click here to read the full story 


Endless activities to enhance resident experience of care 

With over 3,000 activity ideas to choose from (with this updated daily), the On-Demand platform is home to a range of content specifically designed for older adults by experts in wellbeing, exercise, mental health, dementia and nutrition. The activities provide avenues for meaningful experiences for people living and working in care, helping to foster a stronger community feeling and bond between residents and staff. 

The On-Demand platform provides a whole home solution to resident experience, helping to improve: 

  • Resident independence 
  • Meeting regulatory standards 
  • Resident happiness 
  • Quality of life for staff and residents 
  • Instances of social interaction 
  • Mobility, balance and overall physical wellbeing 
  • Intellectual and emotional stimulation 


With improvements made in these areas, your care home can go above and beyond when it comes to providing an environment for residents where their experience of care is one of joy, meaningful experiences, making new memories and preserving existing ones, and a real sense of community. 

Did you know?

The Oomph! On-Demand Wellbeing & Activities Platform recently added a brand-new exciting radio feature called Radioline 


How does Oomph! Wellbeing & Activities Training for staff help resident experience? 

Ensuring improvements in resident experience in care homes depends on the performance of those working in care. Care home staff need to be in the best position to provide meaningful experiences as well as personalised care to residents, and that means equipping them with the level of training and opportunities for development needed to ensure residents feel happy, supported and experience greater quality of life.  

Providing training and development to staff also means that you can exceed regulatory requirements and improve staff retention and recruitment prospects, meaning you have a better chance of keeping and recruiting the best people for the job in your care setting, which also leads to a greater resident experience. 


Promoting a learning culture 

A culture of constant development is essential in providing the very best resident experience in care homes, and this can be achieved through the learning courses available with Oomph! Wellbeing & Activities training for staff 


What is included in the learning courses? 

All of the courses are CPD Certified and can be used by all staff within the home. The bundles cover an enormous array of subjects to upskill staff and provide a significant improvement in the way they can enhance resident experience. The bundles include: 

The Wellness Essentials Bundle 

  • Courses cover a range of topics such as delivering a person-centred approach to wellbeing, understanding the Mental Capacity Act, effective communication, the importance of community and so much more. You can read more about the Wellness Essentials Bundle here. 
The Exercise Bundle 

  • Courses include planning and delivering exercise sessions, leading exercise and utilising strength exercises to prevent falls. These courses promote physical wellbeing, improve social interactions and can have a significant impact on mental wellbeing as a result. You can read more about the Exercise Bundle here. 
The Leadership Bundle 

  • Courses include celebrating and evidencing success, creative thinking in leadership, motivating people, compliance with regulations, managing staff stress and anxiety and so much more. You can read more about the Leadership bundle here. 
The Creativity Bundle 

  • Courses include embracing nature, how to unleash creativity, crafting with purpose, fostering cultural connections, understanding sensory wellness and so much more. You can read more about the Creativity Bundle here.  
Create Your Own Course Bundle 

  • For ultimate flexibility, you can also pick courses from various bundles to create your own course tailored to your needs. 


All of the learning bundles mentioned above are available via Person Centred Software’s learning management system, PCS LEARN. The Oomph! Wellbeing & Activities Platform as well as the Oomph! Wellbeing & Activities Training for staff are both part of Person Centred Software’s Connected Care Platform. 

Together, along with products such as the SLIDE Wellbeing Assessment, care homes can harness the latest technology to provide wellbeing care and meaningful activities that are proven to improve the quality of life of those living and working in care.  


Wellbeing must be front and centre of any goals to achieve the best resident experience of care possible, and to understand how our Wellbeing & Activities Platform and training can help you do this, click below to book a consultation and speak with one of our experts.  

June 7, 2024

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